Since Strangling is NOT an Option!
Difficult people exist in almost every organization. While this may be part perception, it is also a reality that some people are simply difficult to deal with or to manage in the workplace. When this issue is not managed well, productivity, motivation, morale and even safety may become problematic. On the other hand, if these issues are handled in a timely and well managed manner, it can mean an environment that leads to increased job satisfaction and employee morale.

At the end of this training, participants will be able to:

•    Recognize traits that indicate potential difficulty
•    Identify some common sources of conflict
•    Recognize the underlying needs that drive difficult behaviors
•    Communicate clearly: The expectations and needs of the organization
•    Provide feedback to manage a difficult situation
•    Assist others in the organization to manage difficulties on the job

Writing goals is not always easy. It requires not only knowledge of the organization and the employee, but also requires insight and critical thinking.
This training is mainly skills based though personal attitudes and interpersonal skills cannot be ignored in their potential to impact the manager’s ability to work successfully with individual employees.

At the end of this training, participants will be able to:

•    Characteristics of a productive goal
•    Work to improve deficiencies while focusing on strengths
•    Evaluate goals on an ongoing basis
•    Recognize the difference between a goal and responsibilities
•    Develop and write clear and measurable goals for individual employees
•    Collaborate with the employee to develop goals that encourage growth and motivation

Writing a Self Review

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While it goes without saying that the assessment of management and supervisors is important in an employees standing in an organization, self review and assessment can be a powerful tool for both reinforcement and improvement. This is done most effectively if the employee has a clear understanding of his and the organizations goals as they affect him/her.

At the end of this training, participants will be able to:

•    Recognize the value of maintaining a regular self review
•    Have increased motivation to identify and develop in their individual and organizational goals
•    Able to write effective and behavioral self reviews
•    Able to adjust goals with management as needed

Training Managers to Train

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Definite advantages exist when managers conduct training. In addition to the cost savings, employees are likely to take the importance of the training seriously when the manager can relate the topics directly to the work place
OJT training is formal training that takes place on the job. OJT is structured and planned as opposed to informal forms including shadowing. OJT needs to have known and predictable results. (Blair, Peter)

At the end of this training participants will be able to:

•    Define the concepts of on-the-job-training
•    Demonstrate an understanding of the role of managers/supervisors in on-the-job-training
•    Verbalize the value of OJT by managers/supervisors: to the organization and the   team
•    Utilize key concepts of adult learning theory in planning training
•    Use steps to plan, present and evaluate on-the-job-training
•    Using role play and case studies, demonstrate application of the skills needed for OJT
•    Explore the role of coaching and mentoring as follow-up to on-the-job-training

Balancing Teams for Success

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LaSalle Consulting and Training uses “The Foursight Advantage model of deliberate creativity.” This model provides organizations with solutions for identifying the attributes of team members so these attributes may be utilized in team creation and team building.  The process and skills are concrete and replicable yet also provide insights and flexibility, allowing for individuation to many situations and challenges.

*2006THinc Communications
Evanston Illinois
www.foursightonline.com

At the end of this training, participants will be able to:

•    Identify team personality preferences
•    How to building teams using personality preferences
•    Use personality preferences to strengthen existing teams

Your organization will Increase team success by:

•    Identification of challenge or goal
•    Data Gathering (researched questionnaire is included)
•    Identification of needs
•    Generate ideas
•    Solution selection
•    Initiating an action plan